Manual do Modem WebStar  

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DPX - 100 - DOCSIS Scientific Atlanta WebSTAR Cable Modem

Modelo DPX 100 oferece as seguintes características de destaque:

- Taxas de dados bidirecionais de velocidade muito maiores do que os modems analógicos de 56K, ISDN ou DSL
- Operação Plug and Play para facilitar a configuração e instalação
- Conexão para Ethernet 10/100BaseT ou USB
- Visor claro de LED
- Posicionamento vertical ou horizontal
- O certificado das Especificações de Interface para Dados por Sistema de Cabo CableLabs (DOCSIS –CableLabs Data Over Cable System Interface Specifications) garante a operacionalidade entre outros modems de cabo certificados e provedores de serviços certificados.
- O software do modem de cabo pode ser atualizado automaticamente pelo seu provedor de serviços por cabo

Scientific-Atlanta WebStar DPX-100 1.1 DOCSIS 1.1 external Ethernet/USB modem
Scientific-Atlanta WebStar DPX-110 1.0 DOCSIS 1.0 external Ethernet/USB modem
Scientific-Atlanta WebStar DPX-2100 2.0 DOCSIS 2.0 external Ethernet/USB modem (uses BCM3348)
Scientific-Atlanta WebStar DPX-213 1.1 DOCSIS 1.1 external modem and E-MTA
Scientific-Atlanta WebStar DPX-362 1.1 DOCSIS 1.1 external Ethernet/USB modem
Scientific-Atlanta WebStar DPX-203 1.1 DOCSIS 1.1 external Ethernet/USB modem

webstar.gif (16349 bytes)MODEM - WEBSTAR DPX 110/100

Physical Interface
To computer Ethernet RJ-45 Connector
USB 12Mbps
To CATV network Female F-Connector
LEDs Power, PC, Cable, Status
Downstream
Modulation 64 QAM or 256 QAM
Max. Data Rate 43 Mbps
Bandwidth 6 MHz
Frequency Range 88 MHz to 860 MHz
Rec. Input Level -15 dBmV to +15 dBmV
Input Impedance 75 ohm
Electrical Specifications
Input Power 100 - 240V 50/60Hz
Power Consumption 6W
Standards
DOCSIS 1.0 Certification from CableLabs Upgradeable to DOCSIS 1.1 SW
Physical Specifications
Dimensions 8.5 in. H x 1.75 in. W x 6.5 in. D
21.6 cm H x 4.4 cm W x 16.5 cm D
Weight 19 oz (cable modem only)
0.53 kg (cable modem only)
Upstream
Modulation 16 QAM or QPSK
Max. Data Rate 10 Mbps
Bandwidth 200 - 3200 kHz
Frequency Range 5 MHz to 42 MHz
Transmit output 8 dBmV to 58 dBmV
Output Impedance 75 ohm
Environmental Specifications
Operating Temp. 0°C to 40°C (32°F to 104°F)
Storage Temp. -20°C to 70°C (-4°F to 158°F)
Humidity Up to 90% non-condensing
Regulatory
UL, CUL, FCC B, CE  

Scientific Atlanta Webstar DPX-100 Cable Modem Troubleshooting

 
Back Compatible Modems List
Troubleshooting Installation Resource Center

Modem Manual
Data Sheet

Cable Modem Driver Location

Cable Modem Troubleshooting


Ethernet/USB Connection - Modem Correctly Provisioned


Modem Looking for Downstream -Help Troubleshooting


Modem Looking for computer connection -Help Troubleshooting

Troubleshooting Diagram:

Modem Light Status Problem Solution
Power Off No power. Verify power supply connections, the power switch on the modem itself, the electrical outlet, and make sure the outlet is not connected to a switch.
PC off/Blinking Modem is unable to see Ethernet/USB signal. Verify cable connections and try resetting the modem.  If cable is ok & modem reset doesn’t work, contact Customer Support
(Email or Chat) .
Solid None Illuminates solid green to indicate that an Ethernet/USB carrier is present.
Cable Slow
Flashing
searching for cable connection Verify all cable connections and try resetting the modem. If cable is OK and modem reset doesn't work, contact Customer Support
(Email or Chat).
Fast Flashing Modem searching for cable connection If this is a new modem or a replacement modem, you must contact Cox with your MAC address Click Here. If there are several MAC addresses on the modem, please use the “HFC” or “RF” MAC address. View Mac address Label
Off No connection cable Connection Verify all cable connections and try resetting the modem. If cable is OK and modem reset doesn't work, contact Customer Support
(Email or Chat).
Cable Blinking None Indicates software upgrade and to indicate cable activity.
Status Solid None Illuminates solid green when the modem is registered on the network.
Blinking

The cable modem is booting up and not ready for data.

The cable modem is scanning the network and attempting to register.

The cable modem has lost registration on the network and will continue blinking until it registers again.

Verify cable connections and try resetting the modem.  If cable is ok & modem reset doesn’t work, contact Customer Support
(Email or Chat).